More information.Īll passengers, before starting their journey, must be in possession of a valid transport ticket for their intended journey, which must have been validated for that journey. Likewise, the Madrid Regional Transport Consortium has also developed a ‘Public Transport Card’ ('Tarjeta Transporte Público') app for checking the balance available on each ticket loaded on the card. In the case of Tourist Tickets, the turnstiles will show for how long the ticket is valid when the expiry date is near. The turnstiles in Metro de Madrid stations inform passengers of the journeys available on single and 10-journey tickets at the time of validation. The balance available on public transport cards can be checked through Metro de Madrid’s official app, by using the ticket machines in the underground, Cercanías (suburban rail) stations, transport interchange stations, authorised tobacconist shops and at designated Bankia ATMs. Large families and persons with disabilities of 65% or moreīecause it is non-personal, the Multi card cannot be used to receive the discounts for large families and people with a recognised level of disability equal to or greater than 65%.These users must have a Personal Public Transport Card in order to receive the available discounts. More information on the compatibility of the different tickets. There are some rules for loading the different ticket types, as not all of them are compatible with one another. For example: Single MetroSur + Metrobús + 10-Journey on MetroNorte. The card supports up to three different ticket types, allowing users to make different types of journeys. The card can be consecutively validated as many times as there are passengers using the service with the same card, as long as they begin and end their journey together. For Tourist Tickets, when the expiration date is approaching this information appears on the screen. One journey is deducted for each validation and the remaining journey balance appears on the screen of the validation equipment for Single Tickets and 10-Journey Tickets. It must be validated by the readers on the operator’s equipment. To use the card, you must purchase a ticket that is valid for the journey you wish to make. Tickets that cannot be loaded onto a Multi card:įor these ticket types, the user must be in possession of a Personal Public Transport Card. If you attempt to use it the day after it was purchased, the turnstile readers don't accept it because it has expired. Single Tickets and Airport Extra Charges, once loaded onto any card, must be used on the day of purchase and are considered valid until the end of service, not the end of the calendar day. Airport Extra Charge, required to enter or exit the Aeropuerto T1-T2-T3 or Aeropuerto T4 Stations when travelling on a Single or 10-Journey Ticket.
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